FAQ
Please check Frequently Asked Questions (FAQ) at Winning English Academy.
Fees & Courses
Q: Regarding the local fee, what currency does Winning English Academy accept?
A: The local fee is only accepted in Philippine Peso.
Q: How much is the registration fee?
A: 100 USD per student.
Q: Can you tell me about the water and electricity payment for Winning accommodation?
A: 700 Peso per week.
Q: How many pesos is the airport pick-up fee?
A: 1000 Peso for airport pick-up. Please make the payment after arriving at school.
Q: How much is the deposit?
A: 3500 Peso for students who live in the dormitory. Please make the payment at the 3rd floor counter.
Q: How much is the SSP (Special Study Permit) fee? Could you provide more information about the special permit?
A: 6800 Peso. Please make the payment at the 3rd floor counter. Based on the regulations of the Philippines, students shall apply for a tourist visa before departure. After enrollment, Winning will assist students to transfer it into an SSP.
Q: How much is the visa extension fee? Will the visa extension fee be the same or different?
A: It depends on the study period. Basically, the 1st extension is 5430 Peso. The 2nd extension is 4120 Peso (it might vary for every student; please follow the instructions from the coordinator).
Q: Will the orientation for new students be conducted on Sunday or Monday? Will the grade test be held on Sunday or Monday?
A: The orientation for new students and the grade test are usually held on Monday.
Q: When will students have a Made-Up Class?
A: There is no Made-Up Class for regular or special holidays announced by the government. If a class is cancelled due to Winning, Winning will provide a Made-Up Class for students on another day.
Q: What elective courses can I take at Winning?
A: We provide elective group courses from Monday to Friday, from 6:00 to 6:50 and 7:00 to 7:50 every evening. The minimum number of people for the class is 4. The registration deadline is 3:00 pm every day. There is no additional charge.
Q: What is the minimum age for the Junior English Program?
A: 6 years old and above. Accompaniment by parents is not required; if parents wish, Winning can arrange a nanny to accompany students below 15 years old. 600 USD per month aside from the tuition.
Q: Tests
A: 1. Weekend test: None. 2. Do I have to pass a test before I can go out?: There is no such rule. 3. Upgrade test: A grade test is held every month and takes around 120 minutes. It determines the English level of students, and the courses will be adjusted according to the test results. 4. Daily test: Yes, depending on the content of the lectures.
Q: When will students have the grade test?
A: The grade test will be held on the first day of enrollment, and it will also be held regularly every month. The results and progress will be provided to the student and the agent.
Q: The procedure for the last day of the semester (Friday)
A: Students still have to take classes on the last day. In principle, the graduation ceremony will be held on the last Friday of the semester.
Q: Can you suggest some daily necessities?
A: Suggested daily necessities: toiletries, bug bite ointment and spray, gastrointestinal medicine, swimsuit, sunglasses, sunblock products, folders, notebooks, USD, slippers or sandals, sneakers, hangers, thermos bottle, backpack, etc.
Q: How long does it take for students to get the student ID after registration?
A: Within 3 days.
Q: What is the procedure for changing teachers? When can students file an application every week?
A: 1. Students cannot change teachers during the first 2 weeks after enrollment. Starting from the 3rd week, students can file an application every Monday, and the teacher will be changed 5 working days after the application is filed. 2. Please specify the reason for changing teachers. Students are not allowed to choose teachers; Winning will be the one to arrange it. 3. Once the teacher is changed, students cannot request to change back to the previous teacher.
Q: Are there any foreign teachers? What is their nationality?
A: Currently there are none; all English teachers at our school are of Filipino nationality.
Accommodation & Meals
Q: Is there WiFi in the accommodation?
A: Standard room: for a single room, two devices can be connected at the same time; for twin and triple rooms, one device can be connected per person at a time. Premium room: free WiFi is available.
Q: Do students have to file an application for housekeeping service every week? Or is the housekeeping service provided at a set time? Does anyone have to stay in the room during housekeeping?
A: Housekeeping service is provided once a week by the hotel that cooperates with the school; no application is required. There is a fixed cleaning schedule. Nobody has to wait in the room for the housekeeping service.
Q: When is the laundry service available?
A: The school will give each student 1 laundry bag. Every Tuesday and Friday, students shall fill out the laundry list and put the laundry bag in the dining hall. The school will collect it and return it 2 days later.
Q: How often do you change the bedsheets?
A: Once a week.
Q: Are there bunk beds in the room?
A: There are no bunk beds, only spring beds in the room. There are single, double, and triple rooms.
Q: What amenities are provided in the accommodation?
A: 1. The following hotel amenities are provided upon check-in: shampoo, shower gel, toothpaste, toothbrush, toilet paper. *Towels are NOT provided. *Amenities are exclusively provided on the first day. 2. A hair dryer is provided in the Premium room; the Standard room does not have a hair dryer installed, but students can borrow one from the school office after the orientation (deposit: 1000 PHP). 3. There is a refrigerator in each room. 4. There are no bunk beds, only spring beds in the room. There are single, double, and triple rooms. 5. There is a safe in the room (there is a safe in the off-campus dormitory; there is no safe in the on-campus dormitory).
Q: Can students register for courses only and stay outside the dormitory?
A: Yes, students can find a place to stay by themselves, but only register in the programs.
Q: Hotel 1 - Diplomat Hotel
A: 1. A hotel located right next to the school. 2. There is a massage parlor on the first floor. 3. Please refer to the photos in the cloud folder.
Q: Hotel 2 - ABC Hotel
A: 1. About 200 meters from the school. 2. Facilities in the building: laundry, barber shop, 24-hour convenience store, restaurant, pharmacy, massage parlor, nail salon. 3. Room types: Single/Twin. 4. Please refer to the hotel link.
Q: How much is the fee for early check-in and late check-out?
A: [DIPLOMAT] Single Room: 30 USD/1650 Peso per day per person. Double Room: 20 USD/1100 Peso per day per person. Triple Room: 15 USD/825 Peso per day per person. [ABC] Single Room: 45 USD/2475 Peso per day per person. Twin Room: 35 USD/1925 Peso per day per person.
Q: Do you provide meals on weekends and holidays? What are the opening hours on weekdays and holidays?
A: 1. The meal fee is included in the accommodation fee. 3 meals are provided on weekdays, and 1 meal is provided on weekends and holidays. 2. Opening hours: breakfast 7:00-8:30 / lunch 12:00-13:00 / dinner 17:00-18:00. 3. Meals are not provided for students without a reservation. 4. If a student does not eat at school during the weekend, please fill in the online form to avoid food waste.
Q: How can vegetarian students arrange their meals?
A: Many vegetarian students have enrolled at Winning before. Our experienced chefs offer different types of vegetarian dishes (Vegan / Ovo-Lacto).
Q: Classroom quantity
A: Off season: 40 one-on-one classrooms and 8 group classrooms. Peak season: 60 one-on-one classrooms and 12 group classrooms.
Q: Study room
A: The self-study room is open from 8 AM to 10 PM.
Q: WiFi area? Speed?
A: WiFi with general speed is provided on the 4th floor.
Q: Is there a swimming pool at the school?
A: * There is one at the Ocean Campus, though it is better described as a wading pool. * There is no swimming pool at the City Campus. If students want to swim, we suggest the Sacred Heart Center Sport Club, which is 800m away from the school. They have a swimming pool and it is inexpensive. The map is shown on the right.
Student Life & Rules
Q: Curfew (weekdays and holidays)
A: 1. Minors (below 18): 21:00 from Sunday to Thursday; 22:00 from Friday to Saturday. Minor students who want to be out after curfew shall file an application, obtain agreement, and be accompanied by an adult. 2. Adults: There is no curfew for adult students.
Q: Can a couple or husband/wife live in the same room? Is any certification required?
A: It is OK to live in the same room if it is informed in advance. A signed waiver agreement is required.
Q: Can new students who arrive on weekends go out without an application?
A: On the arrival date, Winning will hold a briefing about the school, its surroundings, and facilities. Students are free to go out after the briefing. If students need any assistance, please inform the Winning representative. Adults have no curfew and can go out at any time; minors have a curfew and must be accompanied by an adult when going out.
Q: What kind of briefing will the student manager hold on the arrival date on Saturday and Sunday?
A: A brief introduction, including the school, its surrounding environment, and facilities.
Q: School surroundings and environment
A: * 7-11 Convenience Store: 2-minute walk. * Coffee shops: Winning Cafe on campus, plus several within a 3-minute walk around the campus. * Bakery: 3-minute walk. * Massage: 1. CK SPA: ground floor of the standard hotel dormitory (Diplomat Hotel). 2. Nuat Thai chain SPA: 3rd floor of the premium hotel dormitory (ABC Hotel). * Robinsons Mall: 10-minute walk. * AYALA Mall: 5-10 minute drive. * Jollibee Fast Food (the Philippine version of McDonald's): 10-minute walk. * SM Mall: 15-minute drive. * I.T Park commercial district: 20-minute drive. * Mango Square: 10-minute walk.
Q: Do you provide any optional classes or school activities?
A: We provide both school and extra-curricular activities. Optional classes: 1. Vocabulary Booster 2. Conversational English Articles 3. Zumba Dance Class 4. Movie Night 5. Pronunciation Class (taught by an American teacher). School activities/tours: 1. School tour (twice a month during non-peak season, every weekend during peak season) 2. Charity Program (once a month) 3. Graduation Ceremony 4. Christmas Party 5. Winning Family Day (July/August) 6. Basketball/Badminton (July/August) 7. College exchange course (irregularly).
Q: Do students have to file an application if they want to go out on holiday?
A: Students have to sign the record book when going out on weekdays and holidays. Students have to make an agreement if they are going to stay overnight outside.
Q: Does the school organize weekend tours?
A: Yes. We organize a weekend tour once every 2 weeks during the low season, and every week during the peak season.
Winter & Summer Camps
Q: What is the minimum age for students traveling alone (without a parent)?
A: The school accepts unaccompanied students aged 15 and above.
Q: Can I choose any length from one to four weeks for the summer and winter camps?
A: The winter camp can be as short as 1 week; the summer camp requires a minimum of 2 weeks.
Q: Can students sign up for JEP at Winning for the 2025 summer and winter vacations?
A: The school does not currently accept JEP courses.
Q: If three people want to choose LYF, do they need to pay the per-person price on the DM plus an extra charge for a quad room?
A: Yes, that is correct. A double room cannot accommodate three people, so in this case we will arrange a quad room. The extra charge is 175 USD per week.
Q: I want to join the winter or summer camp but skip the weekend activities. Can I opt out and get a discount?
A: Yes, 40 USD can be deducted for each tour.
Q: If accompanied by a parent, can a 4-year-old child enroll?
A: During the low season, we can accept children as young as 5 years old. During the peak season, we can accept children aged 6 and above.
Q: Can parents add one-on-one classes?
A: Yes, 20 lessons for 150 USD. However, you cannot choose specific days to take or skip lessons. If you decide to add two lessons per day, you must take the two extra lessons every day from Monday to Friday.
Q: Does the parent-child camp also require the weekly summer surcharge, or does it only apply to individual students enrolling outside the camp?
A: The camp is priced exactly as quoted in the table; only regular courses have the summer surcharge.
Q: If the group leader (teacher) stays there and takes classes, is there a charge?
A: With 15 students, all fees are waived for the group leader, but no classes are included. If there are fewer than 15 students, partial payment may be required.
Q: Are the theme elective courses for parents compulsory?
A: Either way is fine; parents can decide for themselves.
Q: Does the school have someone responsible for escorting students from and back to their home country?
A: The school does not provide escorts for the round trip; students are picked up at Cebu airport.
Q: What was the nationality ratio for the 2024 summer?
A: The nationality ratio for the 2024 summer was as follows: Chinese 60%, Japanese 15%, Middle Eastern 15%, Vietnamese 5%, Others 5%.
Q: Can students over 18 join the winter or summer camp? If so, how are their courses arranged?
A: Yes. Adults will be arranged with Cambridge materials according to their level. 4 one-on-one lessons and 4 group lessons per day, and they can also join the evening activity classes.
Q: Can winter camp students (staying at the Diplomat) arrive and check in one day early? If so, how much extra is charged per person?
A: It is acceptable if there are not too many students; the fee is charged according to the price list.
Q: Can the courses be customized so that my child's one-on-one classes cover only writing and grammar?
A: The courses are fixed and cannot be customized.
Q: Can vegetarian meals be provided during the winter and summer camps? If so, is there an extra charge?
A: Yes, vegetarian meals can be provided, and the summer camp price remains unchanged as stated in the file.
Q: For the winter and summer camps, how much does it cost if two people want to stay in a quad room?
A: An additional 350 USD per week.
Q: A parent comes with two children: one child takes classes, while the other 5-year-old does not study and only stays. Can the school accept this?
A: Yes. In this case, the school will charge the "parent not taking classes" fee for the non-studying child.
Q: Is mobile phone use restricted for camp children?
A: Mobile phones will be collected from students under 15.
Q: Do the winter and summer camps have fixed Sunday arrivals and Saturday departures?
A: Yes, arrival on Sunday and departure on Saturday.
Q: What are the entry dates for the 2025 winter and summer vacations?
A: The summer camp departs according to the batch dates on the DM; the winter camp departs every week. Both follow the arrive-on-Sunday, leave-on-Saturday principle.
Q: Does the one-week winter camp include a weekend tour?
A: Since we follow the arrive-on-Sunday, leave-on-Saturday principle, a weekend tour is not included.
Q: Why are the 2025 prices much higher than 2024?
A: The 2-week price increase is small. The 4-week program includes government fees, so it has increased considerably.
Q: How are camp students' rooms arranged?
A: Room types are double to quad rooms, arranged at the school's discretion.
Q: Are the evening classes compulsory for camp students?
A: Yes!
Q: 2025 winter and summer camp course-change fees
A: ● ESL2 | Parent price +150; child stays on the CAMP program ● ESL4 | Parent price +450; child stays on the CAMP program ● ESL6 | Parent price +750; child stays on the CAMP program ● Pre-IELTS | Parent price +500; child price +200 ● Intensive IELTS | Parent price +875; child price +350 ● Pre-TOEIC | Parent price +375; child price +150 ● Intensive TOEIC | Parent price +680; child price +275 ● One-on-one add-on | 1 extra lesson per day, 20 lessons in total, 150 USD ● Group class add-on | 1 extra lesson per day, 20 lessons in total, 75 USD ● Elective add-on | 1 extra lesson per day, 20 lessons in total, 50 USD *Accompanying persons aged 18 and above take the guardian course.
Q: Is the laundry fee not included in the 2025 winter and summer camp packages? Do we have to handle it ourselves?
A: The laundry fee is included in the package; no extra payment is needed. The service is provided twice a week; please bring your laundry to the designated place at the fixed time. This is the same whether you stay at the LYF Hotel or the Diplomat Hotel. The LYF Hotel has washing machines in-house, so if students find it troublesome to bring laundry to the school, they can use the hotel's machines at their own expense.